Frequently Asked Questions

At GetCatShirts.com, our goal is to ensure your satisfaction with our products. Please read our comprehensive policy on returns, refunds, and exchanges.

How do I place an order?
Simply browse our collection, select the items you love, choose the right sizes, and add them to your cart. When you’re ready, proceed to checkout, fill in your shipping information, and complete the payment.

What payment methods do you accept?
We accept major credit cards. All payments are securely processed on our platform.

How long does shipping take?
Shipping times vary based on your location and the shipping option selected at checkout. Typically, orders ship within 3-5 business days, with delivery taking an additional 1-2 weeks.

Do you ship internationally?
No. At this time GetCatShirts.com ships to the 48 contiguous states of the United States.

What is your return policy?
We accept returns and exchanges for items with printing issues. Items must be unworn and returned within 14 days of purchase. Sale items and custom orders are not eligible for returns. Please visit our Return Policy page for more details.

How can I request a refund or exchange?
To request a refund or exchange, select the “Return” option on our contact page, describe the issue, and include your order ID and email address used for the order. Customers are responsible for return shipping costs.

How can I track my order?
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your order.

How do I contact customer service?
If you have any questions or concerns, please contact us through the contact form on our website. We’re here to help!

Are there any restrictions on using the website?
Users must be at least 13 years old to browse and 18 to make a purchase. We prohibit posting offensive content, unauthorized commercial activities, and scraping the website.